> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ctrlconnect.nl/llms.txt
> Use this file to discover all available pages before exploring further.

# Lifecycle review queues for workspaces, access, and licenses

> Use the workspaces, access, and licenses review queues to ask owners to confirm what is still needed, apply policies, and exclude items from reviews.

Lifecycle reviews ask the right person whether a workspace, its access, or a license is still needed, and record what happened. CtrlConnect has three review queues, all under **Lifecycle** in the sidebar.

## The three queues

> **Workspaces**
>
> Workspaces that have gone inactive, are already archived, or are candidates for cleanup.

> **Access**
>
> Workspaces whose external sharing or membership needs to be confirmed by the owner.

> **Licenses**
>
> License assignments that may no longer fit, such as expensive licenses on accounts that stopped signing in, or licenses on disabled accounts.

## Columns

All three queues use the same columns, so they work the same way.

| Column | Description |
| - | - |
| **Resource** | The workspace, user, or license under review. |
| **Review** | The review status: Pending, Sent, Completed, Overdue, or Excluded. |
| **State** | The resource state: Active, Inactive, Archived, or Pending deletion. |
| **Policy** | The review or retention policy that applies to the resource. |
| **Last reviewed** | When the resource was last reviewed. Drives the Overdue status. |
| **Last accessed** | The most recent activity. Drives whether the resource needs review. |

## Send a review

**1. Select the items**

Open a queue and select one or more rows.

**2. Click Send review**

Pick an email template. Optionally, schedule when it goes out and set a reminder cadence while the review is pending.

**3. Track the response**

The **Review** column changes to **Sent**. When the owner answers in the [review portal](/lifecycle/review-portal), it changes to **Completed**.

## Apply a policy

Click **Apply policy** to attach one of your [automation policies](/lifecycle/policies) to a row. CtrlConnect records which policy was applied, so the audit trail shows why an action happened.

## Exclude from reviews

Click **Exclude from reviews** to remove a row from future review runs, either for a date range or permanently. You must enter a reason. The exclusion is recorded in the row's history.


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